ets2 Legal Notice

We at ets2 operate an online gaming and sportsbook platform available only where local law permits. This legal notice outlines our service availability, the eligibility requirements we enforce, and your responsibility to verify that access complies with the laws of your jurisdiction. It also sets out how we handle your data, how to contact us for legal enquiries, and the dispute-resolution channels available to you.

We do not offer our services in jurisdictions where online wagering is prohibited by statute or regulation. Our service area is determined by the applicable law in each territory at any given time. We do not designate specific countries or regions as universally "legal" or "illegal" for our operations; instead, we assess the legal framework in each jurisdiction where we consider operating.

For details on account opening, deposits, and withdrawals, see our terms and conditionsFor information on how we handle your personal data, see our privacy policyThis page focuses on jurisdiction-restricted service availability, legal eligibility, and how to contact us with legal or compliance questions.

Our Service Area and Jurisdiction Framework

We at ets2 provide sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) exclusively in territories where we have determined that online gaming is permitted by applicable law. We do not operate in jurisdictions where such services are prohibited. Our service availability may change if local law changes, if we receive direction from a regulatory authority, or if we make a business decision to exit a territory.

We reserve the right to restrict access from any location if we believe doing so is necessary to comply with law, to avoid legal risk, or to respond to government direction. If you attempt to access ets2 from a territory where we do not operate, your account may be suspended pending review. If we determine that you are accessing from a restricted jurisdiction, we will close your account and process any withdrawal according to our anti-money-laundering policy and applicable law.

Users must verify their own jurisdiction's laws

We do not provide legal advice about whether online gaming is lawful in your territory. You are solely responsible for confirming that access to and use of ets2 complies with the laws of your jurisdiction before you create an account or deposit funds.

Account Eligibility and User Responsibilities

To open an account on ets2, you must be of legal age to enter into binding contracts under the laws of your jurisdiction. We recognise that legal gaming age varies across different territories. We do not enforce a single fixed age globally; instead, we rely on your representation that you meet your jurisdiction's legal threshold. When you register, you confirm that you are of legal age in your territory and that you are not prohibited by any law or court order from using online gaming services.

We reserve the right to request age-verification documents—such as a government-issued ID, passport, or birth certificate—at any time during your use of ets2. If we request documents and you do not provide them within 14 days, your account may be suspended indefinitely. If we determine that you do not meet the legal age requirement in your jurisdiction, we will close your account and forfeit any balance according to applicable law.

You also represent that you are not a Politically Exposed Person (PEP), that you are not on any international sanctions list, and that your funds come from lawful sources. If we detect activity inconsistent with these representations, we reserve the right to freeze your account and report the matter to relevant authorities as required by law.

Legal age requirement
You must be of legal age in your jurisdiction to use ets2. We may request proof of age at any time.
Source of funds
You represent that your deposits come from lawful sources. Deposits from unlawful sources or on behalf of others are prohibited.
PEP and sanctions
You confirm you are not a Politically Exposed Person and are not subject to international sanctions.
Account closure
We may close your account without notice if we believe you do not meet eligibility requirements or if you breach our terms.

Your Local-Law Responsibility

You bear sole responsibility for verifying that your access to and use of ets2 complies with the laws, regulations, and rules of your jurisdiction. We do not provide legal advice, and we do not represent that our services are lawful everywhere. The legal treatment of online gaming varies dramatically across jurisdictions. Some countries prohibit it outright; others regulate it through licensing; still others permit it with minimal restriction. Before you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place your first wager on Liga 1, Piala AFF, or any other market, you must research the legal status of online gaming in your territory.

If you discover that online gaming is prohibited in your jurisdiction, you must refrain from using ets2. Your continued use of the platform constitutes your acknowledgement that you have independently verified the legality of online gaming in your territory and that your access and use comply with all applicable laws. We cannot and will not be held liable for any legal, civil, or criminal consequences you face as a result of using ets2 in a jurisdiction where doing so violates local law.

Data Handling and Privacy

When you create an account on ets2, we collect your personal information—including your name, date of birth, email, phone number, and payment details—to establish your account and process your deposits and withdrawals. We also collect this information to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations that apply in the jurisdictions where we operate. Before your first withdrawal, we request identity documents (government ID, passport) and proof of address to verify your identity and confirm the source of your funds. For full details on how we collect, store, and use your data, see our privacy policy

We do not share your personal information with unrelated third parties except as required by law (e.g., to tax authorities, law-enforcement agencies, or financial regulators) or to payment processors who need it to settle your transactions. Your banking data and login credentials are encrypted using industry-standard protocols. You have the right to request access to your personal data, ask for corrections, or request deletion in accordance with applicable data-protection laws; contact our support team to exercise these rights.

Contact for Legal and Compliance Enquiries

If you have questions about the legal status of ets2 in your jurisdiction, need clarification on our compliance practices, or require information about our legal responsibilities, you can contact our support team through the channels listed in your ets2 account dashboard. We provide English-language support via email and live chat; response times are typically 24 hours for email enquiries and 1 to 2 hours for chat during our business operating hours.

For formal legal, compliance, or regulatory enquiries from government bodies, regulatory authorities, law-enforcement agencies, or legal representatives, we maintain the following contact address for compliance matters:

ets2 Compliance Team
Email: [email protected]
Response window: 48 hours acknowledgement; substantive response within 10 business days unless an extended deadline is agreed in writing.

Formal requests from government or regulatory agencies are handled with priority and in accordance with applicable law. We comply with all lawful government requests for information and cooperate fully with regulatory investigations. If you have a dispute with ets2 regarding a bet settlement, account closure, or withdrawal, contact our support team first. If the dispute is not resolved within 30 days, you may escalate to our compliance team for independent review.

Service availability

We at ets2 offer our sportsbook, casino, and live-dealer services exclusively in jurisdictions where online gaming and wagering are permitted by applicable law. We do not operate in territories where such services are prohibited by statute, regulation, or judicial order. Our service availability is determined solely by the legal status of online gaming in each jurisdiction at any given time. We do not categorise specific countries or regions as universally "legal" or "illegal"; rather, we assess each jurisdiction's applicable law and determine whether we can lawfully operate there. If the law in your jurisdiction changes to restrict or prohibit online gaming, or if we receive notice from regulatory authorities that we are not permitted to operate in your territory, we reserve the right to restrict or terminate our service to users in that jurisdiction. This may occur without advance notice. All users are responsible for verifying that online gaming is lawful in their jurisdiction before attempting to access ets2. If you are uncertain about the legality of online gaming in your location, we recommend consulting a legal professional or your local gaming authority before proceeding. We also recommend that you do not attempt to access ets2 using a virtual private network (VPN) or other circumvention tool, as doing so may breach the laws of your jurisdiction and may result in your account being suspended or closed.

Account eligibility

All users of ets2 must be of legal age to enter into binding contracts under the laws applicable in their jurisdiction. We recognise that the legal age for gaming varies significantly across different territories and do not impose a single fixed threshold globally. When you register an account on ets2, you represent and warrant that you are of legal age to use our services in your jurisdiction and that you are not prohibited by any applicable law, court order, or regulatory directive from participating in online gaming. We do not employ age-gate popups or fixed-age badges such as "" because these do not reflect the legal diversity across different regions. Instead, we rely on your personal attestation at account creation. We reserve the right to request age-verification documents—such as copies of your government-issued ID card, passport, or other proof of age—at any time if we have reasonable grounds to suspect that you do not meet the legal age threshold in your jurisdiction. Accounts created by individuals who do not meet their jurisdiction's legal age requirement are subject to immediate closure and forfeiture of any account balance. We may also report suspected underage account creation to relevant authorities as required by law. Additionally, you represent that you are not a Politically Exposed Person (PEP) and are not subject to any international sanctions or trade embargoes.

Local-law responsibility

You bear sole and exclusive responsibility for determining whether your access to and use of ets2 complies with the laws, regulations, statutes, and rules applicable in your jurisdiction. We do not provide legal advice and do not represent that our services are lawful in all locations. The legal treatment of online gaming varies dramatically across jurisdictions. Some countries prohibit it outright; others regulate it through licensing schemes or impose restrictions; still others permit it with minimal regulation. Before you create an account, deposit funds, or place your first wager on Liga 1, Piala AFF, Piala Indonesia, Champions League, or any other market, you must research and understand the legal status of online gaming in your country, state, province, or region. If you discover that online gaming is prohibited or restricted in your jurisdiction, you must refrain from using ets2. Your continued use of the ets2 platform constitutes your acknowledgement that you have independently verified the legality of online gaming in your territory and that your access and use of our services comply with all applicable laws. We cannot and will not be held liable for any legal, civil, or criminal consequences you may face as a result of using ets2 in a jurisdiction where doing so violates local law. This includes any fines, penalties, prosecution, or civil action brought against you by your government or any third party.

Data and privacy scope

When you create an account on ets2, we collect personal information—including your name, date of birth, email address, phone number, and banking and payment details—to establish and maintain your account and to process deposits and withdrawals. We use this information to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations that apply in the jurisdictions where we operate. Before your first withdrawal, we request additional documents—such as copies of your government-issued ID card, passport, proof of address, and in some cases bank statements or utility bills—to verify your identity and confirm the source of your funds. We handle all such documents securely and in accordance with our privacy policywhich is available for your review at any time. We do not share your personal information with unrelated third parties except as required by law (e.g., to tax authorities, law-enforcement agencies, or financial regulators) or to payment processors who require it to settle your transactions. Your login credentials, banking information, and payment data are encrypted using industry-standard protocols. You have the right to request access to your personal data, ask for corrections, or request deletion in accordance with applicable data-protection laws and regulations; contact our support team to exercise these rights.

Contact for legal inquiries

If you have questions about the legal status of ets2 in your jurisdiction, require clarification on our compliance practices, or need information about gaming regulation in your territory, contact our support team through the channels listed in your ets2 account dashboard and on our site footer. We provide English-language support via email and live chat; response times are typically 24 hours for email enquiries and 1 to 2 hours for chat during our business operating hours (Monday to Friday, 08:00–17:00 local time). We do not operate an external legal counsel service and cannot provide personalised legal advice; however, we can direct you to publicly available regulatory information about online gaming in major markets. For formal legal, compliance, or regulatory enquiries from government bodies, regulatory authorities, law-enforcement agencies, or legal firms, we maintain a dedicated compliance contact address. Formal requests from government or regulatory agencies are acknowledged within 48 hours and answered substantively within 10 business days unless an extended deadline is agreed upon in writing. We comply with all lawful government requests for information and cooperate fully with regulatory investigations. Our compliance email is [email protected] and our physical office address is available upon request to government agencies.